Why Does My Phone Say LTE Instead of 5G? – How to Fix It
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So, you've got yourself a shiny new 5G phone, you're paying for a 5G plan, and you're all set to experience the future of mobile connectivity.
But wait, you look at your phone's status bar, and it says... LTE? What's up with that?
Well, don't worry, you're not alone. This is a question that's been popping up a lot lately, and today, we're diving deep into this modern-day mystery.
What Is LTE and 5G Technology?
Image by katemangostar on Freepik
What is LTE? – A Brief Explanation of LTE Technology
LTE stands for Long-Term Evolution. It's not just a fancy term; it actually describes a technology developed to provide faster internet speeds and more reliable connectivity compared to its predecessors, like 3G.
Think of LTE as the smartphone equivalent of a decent cup of coffee – solid, reliable, and gets the job done, but nothing that will blow your socks off.
How It Differs from Previous Generations Like 3G
Remember the buffering wheel of doom when streaming videos over 3G? LTE was designed to solve such nuisances.
With faster data transfer rates and lower latency, LTE was a quantum leap over 3G when it came onto the scene. It's like going from dial-up to broadband; the change is instantly noticeable.
What is 5G? – A Brief Explanation of 5G Technology
5G, or Fifth Generation, is essentially LTE after it went to the gym, got a makeover, and read a few self-help books. It's designed to be faster, smarter, and more efficient.
In essence, 5G aims to make your online life as seamless as possible, whether downloading a movie or controlling smart devices in your home.
Key Benefits Over LTE
5 G's most obvious advantage is speed – like, strap-in-and-hold-on tight speed. We're talking up to 100 times faster than LTE.
But it's not just about speed; 5G also offers low latency, which means less lag in your video calls and online games. Plus, 5G can connect more devices simultaneously, a big advantage as our homes become smarter and more connected.
Why Both Coexist
You might wonder, if 5G is so great, why hasn't it completely knocked LTE out of the park? Good question!
Both technologies coexist because transitioning to a new network type is like turning a large ship – it takes time. Carriers also want to ensure no customer is left behind in areas where 5G is still a fantasy.
The Role of Dynamic Spectrum Sharing (DSS)
Another cool term you might want to add to your tech vocabulary is Dynamic Spectrum Sharing, or DSS. This technology allows 5G and LTE to share the same frequency band. Think of it as roommates splitting the rent.
DSS ensures that if your device can't get onto 5G for some reason (like limited availability), it can still latch onto LTE without missing a beat.
So there you have it – the ABCs of LTE and 5G.
Up next, we'll understand why your phone might be choosing LTE over 5G and, more importantly, how you can fix it.
Common Reasons Why Your Phone Shows LTE Instead of 5G
You've upgraded your plan, and you're holding what should be a 5G-compatible device, but that pesky LTE icon still stubbornly resides at the top of your screen. Why?
Let's get into the nitty-gritty of why you're not part of the 5G gang yet.
1. Network Coverage
Limited 5G Availability
5G may be the talk of the tech town, but it hasn't rolled out its welcome mat everywhere yet. It's kind of like finding a Starbucks in a small town – uncommon but not impossible.
Remember that even if a carrier advertises "nationwide 5G," it may not be available in your specific location.
How Carriers Prioritize Network Types
When carriers say they offer 5G, what they sometimes mean is that they offer it alongside 4G LTE. Your phone will always look to latch onto the best available network.
Sometimes, carriers may prioritize LTE in areas where 5G is still flaky. It's like when your GPS reroutes you to avoid traffic – annoying, but usually for a good reason.
2. Device Compatibility
Not All 5G Is the Same: mmWave vs. Sub6
Just like there are different kinds of Wi-Fi, not all 5G is created equal. The two primary types are mmWave and Sub6. mmWave offers blazing speeds but can't penetrate walls, while Sub6 offers broader coverage but at lower speeds.
Your device must be compatible with your carrier's specific type of 5G, so double-check before you start celebrating your move to 5G.
Software Limitations
Even if your device hardware can handle 5G, outdated software can be the ball and chain keeping you on LTE.
Ensure your phone's software is up-to-date; otherwise, it might not even recognize 5G as an option.
3. Carrier Settings
Role of Carrier Updates
Carrier settings updates optimize how your phone interacts with your carrier's network.
Think of it like upgrading from a basic set of tools to a more advanced toolkit; suddenly, you can do a lot more, a lot better.
Without the latest carrier settings, you could be missing out on 5G.
Data Saving Modes that Might Restrict 5G
Certain data-saving modes might limit your phone to LTE to conserve data.
If you're serious about catching the 5G wave, go to your carrier settings and ensure that any data-saving modes are turned off.
4. Battery Saving Modes
Your phone's power-saving mode is designed to cut back on functions that drain your battery. Unfortunately, one of the first things to go is often the 5G connectivity.
If you've been using power-saving modes, your phone might automatically choose the less power-hungry LTE network.
5. SIM Card Issues
Sometimes, the smallest things create the biggest problems. If you're using a SIM card from the Jurassic period, it might not be programmed to support 5G. A quick trip to your carrier's store for a new SIM card could be your ticket to 5G land.
6. Interference
Surprisingly, 5G doesn't operate in a vacuum; it's prone to interference that could send you back to the LTE days. Physical barriers, like tall buildings or even environmental conditions such as rain, can mess with your 5G experience.
And let's not forget, your neighbor's Wi-Fi router or even your own microwave could be the party poopers in your 5G celebration.
7. Software Glitches
The software running on your device is the invisible conductor of your 5G symphony. But sometimes, it hits the wrong note.
Whether it's outdated firmware or compatibility issues between your phone's software and hardware, these can drag you back to LTE. The fix here is usually as straightforward as updating to the latest software version.
How to Fix Your Phone Saying LTE Instead of 5G
Alright, we've diagnosed the issues, and now it's time for the hands-on stuff – getting that shiny 5G icon to grace your phone's screen.
1. Checking Hardware
First up, let's get back to the nuts and bolts – literally.
If your phone doesn't have the hardware to support 5G, then all the carrier plans and software updates in the world won't help you.
In this scenario, your only ticket to the 5G express is a hardware upgrade. So make sure you're sporting a 5G-compatible device to begin with.
If you're unsure, a quick glance through your phone's tech specifications should clear the air.
2. Restart Your Phone
Before you roll your eyes, hear me out. A simple reboot can sometimes work wonders for any hidden bugs or glitches that might be holding you back.
A restart refreshes your phone's software and could jolt it back into 5G goodness. If you haven't already, give it a try. The solution may be that simple.
3. Flight Mode On/Off
Believe it or not, toggling your phone's flight mode on and off can effectively resolve connectivity hiccups.
By going "off-grid" for a few seconds, you force your device to re-establish its wireless connections, making it more likely to find that elusive 5G network.
4. Improving Battery Life
High-speed networking can be a battery drainer. But don't let that hold you back from experiencing 5G.
Small tweaks like dimming your screen or turning off background apps can extend your device's stamina.
For those who live on their phones, investing in a battery case or an external power pack might be a wise move. Check out my comprehensive guide for more useful battery tips.
5. Avoiding Interference
5G might be the star of the show, but it's not a solo act. Other wireless devices and even physical obstructions can interfere with your connectivity.
If you're experiencing interference, consider changing your location or tweaking your phone settings to minimize disturbances.
6. Reinserting SIM Card
Your SIM card is your phone's ID badge for the network world. If it's loose or improperly connected, you're not getting in the 5G club.
Reinserting your SIM card can resolve this in seconds. It's a small act, but sometimes, it's the little things that make a big difference.
7. Check Network Coverage
Before you go any further, let's check if 5G is playing in your neighborhood.
You can visit websites like nPerf or RootMetrics to get a general idea of 5G availability in your area.
Some carriers also offer dedicated apps that you can download to check coverage.
8. Update Your Device
If your phone's software is as outdated as your uncle's dance moves, it's time for an update.
How to Update Your Android Phone
Open Settings
Tap on the "Settings" app from your home screen or app drawer.
Scroll Down
Look for an option that says "About Phone," "System," or "Software Update."
On some devices, you might need to tap on "System" first, then "Advanced" or "System Update."
Check for Updates
Tap on "Software Update" or "Check for updates."
If your device has an update available, you should see information about the update and an option to download and install it.
Download and Install
If an update is available, follow the prompts to download and install it.
This will usually involve tapping a "Download" button followed by an "Install" or "Reboot and install" option.
The installation process will require restarting your device, so ensure that you do not need to use your phone immediately.
Wi-Fi and Charging
Make sure your device is connected to Wi-Fi to avoid using your mobile data.
It's also a good idea to have your device plugged into a charger or ensure it has a significant battery charge before starting the update, as it can take some time and battery power to complete.
How to Update Your iPhone
Open Settings
From your iPhone's home screen, tap on the "Settings" app.
Go to General
Scroll down and tap on "General."
Software Update
Tap on "Software Update." Your iPhone will check for updates.
If an update is available, it will be displayed here.
Download and Install
If there's an available update, tap "Download and Install."
You may need to enter your passcode if prompted.
Wi-Fi Requirement
Like with Android, make sure your iPhone is connected to Wi-Fi to download the update without using your cellular data plan.
Battery or Power Source
Also, make sure your iPhone has enough battery life to complete the update or is connected to a power source.
The iPhone will not update if the battery level is too low (under 50 %).
9. How to Update Carrier Settings
Updating carrier settings is like giving your phone a secret handshake to interact smoothly with your network.
How to Update Carrier Settings on iPhone
Open Settings App
Start by tapping on the “Settings” icon on your home screen.
Navigate to General
Scroll down and tap on “General” to open general system settings.
Tap on About
At the top of the General settings list, you will find “About.”
Tap it to open a page with details about your iPhone.
Wait for Prompt
If a carrier settings update is available, a prompt should appear within a few seconds to a minute asking if you want to update.
If you see this prompt, select “Update.”
Note: Sometimes, you won’t see a prompt immediately. Staying on the “About” page for a few seconds can trigger the update notification.
Manual Check
There’s no direct way to force a check for carrier updates manually.
However, if you suspect there’s an update that hasn't been prompted, you can contact your carrier to confirm if there's an update and whether it should be applied automatically.
How to Update Carrier Settings on Android
Open Settings App
Access the “Settings” app from your app drawer or home screen.
System Updates
Scroll down to find “System,” “System Updates,” or “About Phone” depending on your device.
On some devices, you might directly find an option like “Software Update.”
Update Data Profile
Look for an option that says “Update Profile,” “Update Data Profile,” or “Carrier Settings.”
The exact wording can vary. If you’re using a device with a user interface overlay (like Samsung’s One UI), you might find these options under different menus.
Follow Instructions
If there’s an option to update carrier settings or data profile, follow the on-screen prompts to complete the update process.
This might include restarting your phone.
Note: On some carriers or devices, updates to the carrier settings are automatically pushed to the phone, and you’ll receive a notification that an update is available or has been applied.
10. Turn Off Battery Saving Modes
Your phone's battery-saving mode can limit your connectivity options, pushing you back to LTE.
To turn it off, go to 'Settings,' then 'Battery,' and turn off 'Battery Saver' on Android or 'Low Power Mode' on iPhone.
11. SIM Card Replacement
When and How to Replace Your SIM Card for 5G Compatibility
Last but not least, that tiny piece of plastic and metal in your phone – the SIM card – may be holding you back. If your SIM card predates the 'Game of Thrones' finale, you might need a new one to access 5G.
For this, you'll have to visit your carrier's local store or request a new SIM online. Once you've got the new SIM, the switch is usually as easy as pie:
Turn off your phone.
Replace the old SIM with the new one.
Turn your phone back on.
By the way, if you want to learn more about eSIMs versus regular physical SIMs, check out my comprehensive guide.
If you're not sure whether your iPhone has eSIM activated, refer to this guide. Not sure if your iPhone 15 has a SIM card slot? Here's all you need to know.
Additional Tips and Tricks
While the solutions mentioned above should cover the majority of cases, sometimes you might need to go that extra mile to get your device onto the 5G bandwagon.
Maybe you've tried all the steps, and you're still staring at that underwhelming "LTE" on your screen. Or maybe you're just into overachieving.
Either way, here are some additional strategies that might just be your ticket to 5G nirvana.
1. Contacting Customer Support: What Information to Have Ready
No one ever wants to make that call to customer support. But sometimes, when you've exhausted your know-how, talking to an expert is the only way to cross the LTE-to-5G chasm.
Before picking up the phone or starting that dreaded chat session, arm yourself with some key info:
Account details: Know your carrier account number and PIN.
Device details: Have your device's make, model, and IMEI number handy.
Issue Summary: Be prepared to describe the issue you're facing briefly. A concise problem statement is your golden ticket to a faster resolution.
With this data at your fingertips, you'll be well-equipped to navigate the labyrinthine customer service maze with the grace of a seasoned pro.
2. Third-Party Apps: Apps that Can Provide More Detailed Network Information
For the tech-savvy and the merely curious, third-party apps can be your eyes and ears into the inner workings of your network connection.
Apps like 'Network Cell Info' and 'OpenSignal' offer real-time data that can help you understand why your phone is acting the way it is.
But keep in mind that these apps can be information-rich, bordering on overwhelming.
So, if you're unsure what you're looking at, maybe stick to the basics or consult an expert friend who can translate "techese" into plain English.
3. Switching Carriers: Considerations if You're Thinking of Switching to a Carrier with Better 5G Coverage
If all else fails and you find yourself still mired in the LTE quagmire, it might be time to consider switching carriers. Here's what to think about:
Coverage: Check whether the carrier you're considering offers comprehensive 5G coverage in your area.
Plans: Compare the cost and benefits of the new carrier's plans to your current one.
Device Compatibility: Ensure your device is compatible with the new carrier's 5G network.
Termination Fees: Don't forget to check if there are any penalties for breaking up with your current carrier.
Remember, switching carriers is a last-resort step. But if it gets you into the fast lane of the 5G superhighway, it could very well be worth it.
4. A 5G Signal Booster
If you live in a spot with weak 5G coverage, a signal booster can be a game-changer. It amplifies the signal, giving you a better chance of latching onto those sweet 5G speeds.
A very popular choise is the weBoost Cell Phone Signal Booster. However, there are a few different options out there, so do some research to find one that works for your carrier and your location.
5. A 5G Router/Hotspot
If you're really serious about getting the best possible 5G experience at home or at work, a dedicated 5G router/hotspot can be a good investment. It's designed specifically to work with 5G networks, so you'll get faster and more reliable speeds than you would with a standard Wi-Fi router. The NETGEAR Nighthawk M6 Pro Mobile, for example, is a widespread choice.
These certainly aren't must-haves for everyone, but if you're constantly battling spotty 5G coverage at home or at work, they can be worth considering.
Final Thoughts
Alright, we've been on quite a journey, haven't we? We've dissected the LTE and 5G technologies, figured out why your phone might be clinging to LTE, and explored ways to fix the issue.
If this guide helped you, or if you've got additional tips and experiences to share, drop a comment below. Let's make this a community where we can all learn from each other.
Want to learn more about tech, news, buying guides, and how to fix issues? Consider subscribing to my newsletter.
See you around – thanks a lot for reading!
FAQ
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Several factors could be at play here – from network coverage limitations to device compatibility issues.
Sometimes, it's even down to your specific carrier plan or outdated software.
But don't worry, I've covered all the hows and whys in the article above.
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There are several websites and apps that offer real-time coverage maps.
Your carrier's own website usually provides the most accurate information.
Just input your location, and voila! You'll know if 5G has hit your area yet.
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Unfortunately, hardware limitations mean you can't upgrade an older, non-5G phone to use 5G networks.
However, you can always upgrade to a 5G-capable device to join the speed race.
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It could be, especially if you're not getting the service you're paying for.
But before you make the leap, consider factors like pricing, contract terms, and other services the carrier offers.
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DSS is a technology that allows 4G LTE and 5G to coexist on the same frequency band.
This makes it easier for carriers to roll out 5G without completely overhauling their existing infrastructure. Cool, right?
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Well, real-world speeds can differ due to various factors like network congestion, obstructions, and even the kind of 5G your device and carrier support.
Yes, not all 5G is created equal.
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Absolutely. Your phone will usually opt for the best available network.
If the 5G signal is weak or unstable, it may switch back to LTE to provide a more reliable connection.
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